Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 2

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 3

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 4

How long does shipping take?

Accepted Answer

For all shipping enquires, please read our Shipping Policy located on our main e-commerce website: https://www.millonwines.com.au/policies/shipping-policy

Question 5

Return & Refund Policy

Accepted Answer

Please read our Return & Refund Policy on our main e-commerce site: https://www.millonwines.com.au/policies/refund-policy

Question 6

Why can't I purchase flamingo through your website?

Accepted Answer

Millon Wines is the parent company of Flamingo moscato therefore all online purchases can be made and will be processed through the Millon Wines E-commerce website- www.millonwines.com.au. (www.millonwines.com.au.)

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